Shipping Policy
Thank you for shopping with NexiMall.com! We are committed to providing you with a seamless and efficient shipping experience. Below you’ll find important information about our shipping policies to ensure you have a clear understanding of how we handle your orders.
- Shipping Locations
We currently ship to addresses within India. At this time, we do not offer international shipping. We will update our shipping policy if we expand to other regions.
- Processing Time
- Order Processing: Orders are typically processed within 1 or 2 business days of receipt. Orders placed on weekends or public holidays will be processed the next business day.
- Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
- Shipping Costs
- Shipping costs are calculated based on the weight of your order and the delivery location. You will be able to see the shipping cost at checkout before finalizing your purchase.
- Delivery Time
Estimated delivery times are based on the shipping method selected and your location. While we strive to meet these estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions or logistical issues.
- Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our carrier’s website.
- Shipping Restrictions
- Address Accuracy: Please ensure that your shipping address is accurate and complete. NexiMall.com is not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
- Delivery Issues: If you encounter any issues with delivery, such as a lost or damaged package, please contact us within 4 days of the expected delivery date. We will work with you to resolve the issue.
- Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
- Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
- Contact Us
If you have any questions or need assistance regarding shipping, please contact our customer support team:
Email: support@neximall.com
Phone: +91 93720 19622